Global Network connectivity issues

Incident Report for AnyDesk

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 09:00 UTC

Monitoring

Situation seems to stabilize for now.

Posted Oct 13, 2021 - 08:12 UTC

Identified

We have tried to stabilize the network as soon as possible, however some clients faced difficulties connecting to the network between 09:20 and 09:35 CEST.

Posted Oct 13, 2021 - 07:50 UTC

Investigating

We're currently facing a connectivity issue in our Global Network. Problem seems to be related to network problems in some datacenters.
We excuse any inconvenience this may cause!

Posted Oct 13, 2021 - 07:46 UTC

This incident affected: AnyDesk Global Network (Europe).