Major outage - my.anydesk II

Incident Report for AnyDesk

Resolved

We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period.
We again apologise for any inconvenience caused during this time.

Posted Jun 28, 2026 - 17:17 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 27, 2026 - 15:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2026 - 15:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 27, 2026 - 14:59 UTC

Investigating

We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause.
The status page will be updated once the root cause has been addressed.
We apologise for any inconvenience caused.

Posted Jun 27, 2026 - 13:46 UTC

This incident affected: Customer Portal.