A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 15:01 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 21, 2025 - 14:43 UTC
Update
We are continuing to investigate this issue.
Posted Nov 21, 2025 - 14:23 UTC
Investigating
We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
Posted Nov 21, 2025 - 13:55 UTC
This incident affected: Customer Portal and AnyDesk Account.