Service degradation - Eastern Europe, Western Asia

Incident Report for AnyDesk

Resolved

This incident has been resolved.
Posted Feb 03, 2026 - 14:32 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 03, 2026 - 13:51 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 03, 2026 - 12:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 11:40 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 03, 2026 - 10:44 UTC

Investigating

We are currently facing degraded performance of the service, affecting several countries in parts of Europe and Western Asia.
Our team is investigating the root cause at this moment.
As soon as we have identified the issue we'll apply a fix, follow this page to receive an update.
We apologize for any inconvenience this may have caused.
Posted Feb 03, 2026 - 08:21 UTC
This incident affected: AnyDesk Global Network (Asia, Europe).