Major outage - Customer portal and SSO

Incident Report for AnyDesk

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 19:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2025 - 18:18 UTC

Investigating

We are currently facing a major outage with our Customer Portal
Our team is investigating the root cause at this moment.
As soon as we have identified the issue we'll apply a fix, follow this page to receive an update.
We're apologising for any inconvenience this may cause.
Posted Feb 06, 2025 - 17:57 UTC
This incident affected: Customer Portal.