Customer Portal Outage

Incident Report for AnyDesk

Resolved

This incident has been resolved, thank you for your patience.

Posted Jan 24, 2024 - 02:33 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
We're thanking you for patience and excuse any inconvenience this may have caused.

Posted Jan 24, 2024 - 01:04 UTC

Identified

We identified the root cause and working on a solution. Our apologies for inconvenience that might have caused

Posted Jan 23, 2024 - 21:52 UTC

Update

We are still investigating the issue with our Customer Portal. We apologize for the inconvenience.

Posted Jan 23, 2024 - 21:46 UTC

Investigating

Our Customer Portal is having problems with SSO and client login. We are currently investigating the issue. We apologize for the inconvenience.

Posted Jan 23, 2024 - 15:17 UTC

This incident affected: Customer Portal.