Performance issues on Customer Portal

Incident Report for AnyDesk

Resolved

This incident has been resolved.

Posted Jun 30, 2021 - 18:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2021 - 17:58 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2021 - 17:33 UTC

Update

The Customer Portal needs to be shut down for some time in order to progress with investigation. We will provide updates as necessary.

Posted Jun 30, 2021 - 17:24 UTC

Investigating

The Customer Portal is experiencing performance issues. We are working on resolving the problem as soon as possible.
We apologize for any inconvenience this caused.

Posted Jun 30, 2021 - 17:16 UTC

This incident affected: Customer Portal.